Privacy Policy
Effective Date: September 23, 2026
Company: Solution Globale Multi Service LLC
Brand / Service: AyiFlow
Website: https://edlinpay.com
Contact: contact@edlinpay.com
Introduction
Welcome to AyiFlow, operated by Solution Globale Multi Service LLC.
AyiFlow respects your privacy and is committed to protecting the personal information entrusted to us when you visit our website, create or use an account, access our digital wallet services, use virtual card services, or communicate with our support team.
This Privacy Policy explains what categories of information may be collected, how that information may be used, when it may be shared, how we seek to protect it, and the choices and rights that may be available to you under applicable law.
By using AyiFlow services, you acknowledge this Privacy Policy and the processing of information described in it.
1. Information We Collect
We may collect information that is reasonably necessary to provide our services, maintain account security, process transactions, verify identity, prevent fraud, and meet applicable legal or contractual requirements.
1.1 Personal and Identity Information
Depending on the services you use and the verification requirements applicable to your account, we may collect information such as:
Full legal name;
Date of birth;
Residential or mailing address;
Email address;
Telephone number;
Government-issued identification documents;
Information submitted during identity verification or KYC procedures; and
Other information reasonably necessary to verify your identity or maintain your account.
1.2 Financial and Transaction Information
Depending on the services and payment methods you use, we may process information relating to:
Account and wallet activity;
Transaction history;
Funding and payment activity;
Virtual card activity;
Transaction amounts and dates;
Account or card balances;
Payment status and transaction references; and
Information received from payment processors or other authorized service providers.
Where a payment or card service is provided through a third-party provider, that provider may independently process certain payment or card-related information in accordance with its own policies and contractual obligations.
1.3 Technical and Usage Information
When you access or use our platform, certain technical information may be collected automatically, including where applicable:
IP address;
Browser type and version;
Device information;
Operating system;
Time zone and general technical settings;
Access dates and times;
Login and security records;
Pages or features accessed; and
Other technical or usage information necessary to operate and secure the platform.
1.4 Customer Support Information
If you contact AyiFlow, we may retain information relating to your communication, including:
Support requests;
Emails and correspondence;
Transaction or account inquiries;
Dispute-related information;
Documents or information you voluntarily provide; and
Feedback concerning our services.
2. How We Use Your Information
We may use information collected through AyiFlow for purposes including:
Providing, maintaining, and improving our digital wallet and virtual card services;
Creating and managing user accounts;
Performing identity verification and KYC procedures where applicable;
Supporting security, fraud prevention, and transaction monitoring;
Processing deposits, funding activity, card-related transactions, refunds, and other supported services;
Maintaining transaction and account records;
Communicating with you about your account, transactions, security matters, service updates, and support requests;
Investigating suspected unauthorized or fraudulent activity;
Maintaining the security and integrity of our systems;
Complying with applicable legal, regulatory, contractual, or service-provider requirements; and
Protecting the rights, property, security, and legitimate interests of AyiFlow, our Users, and our authorized service providers.
We may also use information for other purposes that are reasonably related to the purposes described above or that are disclosed to you at the time the information is collected.
3. Cookies and Similar Technologies
AyiFlow may use cookies and similar technologies to operate and secure the website and improve the user experience.
Cookies may be used for purposes such as:
Maintaining essential website functionality;
Supporting account sessions and authentication;
Remembering certain preferences;
Understanding how users interact with the platform; and
Improving website performance and usability.
Where applicable, non-essential cookies or similar technologies may be subject to available browser or platform controls.
Disabling certain cookies may affect the availability or functionality of some features.
4. Sharing Your Information
AyiFlow does not sell or rent your personal information as a commercial product.
We may share information where reasonably necessary to provide our services, protect users, process transactions, or comply with applicable requirements.
Depending on the circumstances, information may be shared with:
4.1 Service Providers
We may use trusted third-party providers that support functions such as:
Payment processing;
Card issuing or card processing;
Identity verification;
Fraud prevention;
Hosting and infrastructure;
Security;
Communications;
Technical support; and
Other services necessary to operate AyiFlow.
These providers may process information only to the extent necessary for the services they provide and subject to applicable contractual, security, or legal requirements.
4.2 Legal and Regulatory Requirements
We may disclose information where we reasonably believe disclosure is necessary to:
Comply with applicable law or legal process;
Respond to lawful requests from competent authorities;
Protect against fraud or unauthorized activity;
Investigate security incidents;
Enforce our agreements and policies; or
Protect the rights, safety, property, or security of AyiFlow, our Users, or other persons.
4.3 Business Transfers
If AyiFlow or substantially all of its relevant assets or operations are involved in a merger, acquisition, restructuring, financing, sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
5. International Data Transfers
Depending on the location of AyiFlow's service providers, infrastructure, payment partners, or other authorized providers, your information may be processed or stored in countries other than the country in which you reside.
Where information is transferred internationally, AyiFlow will seek to use appropriate contractual, technical, organizational, or other safeguards required by applicable law.
Because different service providers may operate in different jurisdictions, the exact location where particular information is processed may vary depending on the service you use.
6. Data Security
AyiFlow takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the applicable system and service, security measures may include:
Encryption in transit;
Access controls;
Authentication and account-security mechanisms;
Role-based access restrictions;
Security monitoring;
Fraud and transaction monitoring;
Secure infrastructure and hosting practices; and
Procedures designed to identify and respond to security incidents.
No electronic system or method of transmission can be guaranteed to be completely secure.
Users are also responsible for protecting their account credentials, passwords, authentication information, and other security information.
If you believe that your AyiFlow account or credentials have been compromised, you should contact us promptly.
7. Data Retention
AyiFlow retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide and maintain services;
Maintain appropriate business and transaction records;
Resolve disputes and investigate transactions;
Prevent fraud and abuse;
Maintain platform security;
Meet contractual obligations; and
Comply with applicable legal, regulatory, tax, accounting, or other requirements.
The actual retention period may vary depending on the type of information, the purpose for which it was collected, the nature of the service involved, and applicable legal or contractual requirements.
When personal information is no longer reasonably required, AyiFlow may delete, anonymize, or securely dispose of it, subject to applicable retention obligations.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include, where applicable:
Right to Access
You may request information about the personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Deletion
You may request deletion of personal information, subject to applicable legal, regulatory, security, contractual, or other legitimate retention requirements.
Right to Restriction or Objection
Where applicable, you may request that certain processing activities be restricted or object to certain uses of your personal information.
Right to Data Portability
Where applicable, you may request a copy of certain personal information in a structured and commonly used format.
Right to Withdraw Consent
Where processing is based on consent and applicable law provides this right, you may withdraw your consent. Withdrawal will not affect processing that occurred before the withdrawal or processing based on another lawful basis.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests in order to protect your information and your account.
Some rights may be subject to legal exceptions or limitations.
9. Fraud Prevention and Automated Processing
AyiFlow may use automated tools, transaction monitoring, security systems, and risk controls to help identify potentially suspicious, unauthorized, fraudulent, or otherwise unusual activity.
These systems may consider transaction and account information for security and fraud-prevention purposes.
Where activity is identified as potentially suspicious or requiring additional review, AyiFlow or an authorized service provider may request additional information, delay or restrict a transaction, or temporarily restrict an account or card where reasonably necessary.
Where applicable law provides rights relating to automated decision-making or profiling, those rights will be handled in accordance with the requirements of that law.
10. Children's Privacy
AyiFlow services are intended for individuals who meet the minimum age and eligibility requirements applicable to the services.
Unless expressly permitted by applicable law and the relevant service terms, individuals under 18 should not create or use an AyiFlow account or virtual card.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If we become aware that information has been submitted by a person who is not eligible to use the service, we may take appropriate steps, which may include restricting or closing the associated account and handling the information in accordance with applicable legal requirements.
11. Third-Party Links and Services
The AyiFlow platform may contain links to third-party websites, merchant websites, payment services, or other external services.
Third-party websites and services are operated independently from AyiFlow and may have their own privacy policies, terms, security practices, and data-processing procedures.
AyiFlow is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage Users to review the privacy policies and terms applicable to external services before providing personal information or completing transactions through them.
12. Changes to This Privacy Policy
AyiFlow may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology, security practices, legal requirements, or regulatory requirements.
When we make material changes, we may provide notice through the website, application, account dashboard, email, or another appropriate communication method where required.
The updated Privacy Policy will be published on this page with a revised Effective Date.
Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.
13. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Solution Globale Multi Service LLC
Brand: AyiFlow
Email: contact@edlinpay.com
When contacting us about an account or privacy request, please provide enough information for us to understand and process your request. Do not send passwords, authentication codes, full card credentials, or other unnecessary sensitive security information by email.
We will review and respond to privacy-related requests in accordance with applicable requirements and the nature of the request.